ServiceNow
Comprehensive IT Service Management (ITSM) Platform
At GRUPO TOPTECH SERVICE PARTNERS, S.A., we leverage the power of ServiceNow to manage and automate our customers' IT processes. This platform allows our consulting firms to optimize workflows, improve operational efficiency, and provide agile and high-quality customer support.
TeamViewer
Remote access for out-of-the-box solutions
GRUPO TOPTECH SERVICE PARTNERS, S.A. uses TeamViewer to provide real-time remote technical support and troubleshoot issues from anywhere. Our ability to intervene quickly minimizes downtime and ensures that end users receive immediate and effective assistance.
Confluence
Collaborative space for documentation management
Confluence is where our teams and clients can collaboratively create, share, and manage documentation. This tool facilitates access to critical information and improves communication at all organizational levels.
SolarWinds RMM
Comprehensive infrastructure monitoring
At GRUPO TOPTECH SERVICE PARTNERS, S.A., we use SolarWinds RMM to monitor our customers' networks, servers, and devices in real time. This allows us to anticipate potential failures and ensure that your operations keep running smoothly.
Nagios
Proactive network monitoring
We rely on Nagios to constantly monitor our customers' network performance. Through proactive alerts, we can detect and resolve issues before they impact operations, maintaining optimal connectivity and performance.
Carbon Black
Advanced security against cyber threats
We use Carbon Black to strengthen our customers' security against cyber threats. This advanced incident detection and response platform allows us to offer robust protection and agile response to any type of attack.
OneTrust
Privacy and compliance management
GRUPO TOPTECH SERVICE PARTNERS, S.A. relies on OneTrust to manage and ensure that enterprises comply with global data privacy and security regulations. This allows us to advise our clients on the protection of their information, ensuring their compliance with regulations such as the GDPR.
KnowBe4
Security training and simulation of cyberattacks
GRUPO TOPTECH SERVICE PARTNERS, S.A. uses KnowBe4 to deliver customized cybersecurity training programs. Thanks to phishing simulations, we empower our clients' teams, reducing the risk of human error and strengthening their first line of defense.
HubSpot CRM
Efficient customer relationship management
At GRUPO TOPTECH SERVICE PARTNERS, S.A., we use HubSpot CRM to streamline customer relationship management. This tool allows us to improve personalization in our interactions, helping our clients build more robust and more productive relationships with their users.
Power BI
Data analysis and visualization
We rely on Power BI to transform data into actionable insights. This platform helps us visualize our clients' data through dynamic reports and dashboards that facilitate strategic decision-making.
Portal de Microsoft Azure
Advanced cloud management
At GRUPO TOPTECH SERVICE PARTNERS, S.A., we use the Azure portal to manage our customers' cloud services centrally. This allows us to ensure flexibility, scalability, and precise control over your technological resources in a secure environment.
Veeam Backup & Replication
Data backup and recovery
Data protection is a priority for us. We use Veeam Backup & Replication to ensure our customers' systems are always backed up and ready for incident recovery, preventing loss of critical information and minimizing downtime.
Backed by these technologies, we position ourselves as a strategic partner in IT infrastructure management, offering robust solutions that improve operational efficiency, increase security, and ensure business continuity.